Hiring retail staff in India

With the increasing demand for retail staff it has becoming a task to employ the right kind of staff. In fact, according to many the demand tends to be more than the supply. This all the more the situation because of the lack of trained and qualified staff. However, to counter this the larger retail outlets are prepared to spend some extra money in training their staff.

When hiring retail staff in India, some of the vital pointers to keep in mind, as far as qualities of the staff member is concerned are as follows:

• Communication skills
• Ability to speak in English, Hindi and the State language
• Friendly personality
• Well groomed
• Ability to tackle tricky situations
• A good team member
• Respect for the seniors
• Knowledge of the product
• Family background
• Educational background

Apart from these checkpoints, the employer should maintain a file of the employee, as many young sale persons tend to flick products on display. Some of them also work for thieving gangs. However, address records and identity proofs will maintain optimum security.